Wholesale Info

Thank you for your interest in selling my products. All buyers are reviewed and vetted to ensure we align. I have the right to decline any applications for wholesale and/ request my products be removed from a store at the buyers cost and without refund.

Polices

You (“the buyer”) must have a physical shop, with or without an online website. Selling on third party websites (Etsy, Ebay, Amazon) and purchasing items for personal use is strictly prohibited.

Order:

  1. Contact me at info@moonheartapothecary.com to receive our wholesale catalog. Attach your state sales tax certificate.

  2. Once  your order is received you will receive an invoice to pay. All orders must be paid prior to processing. All items are small batch made to order.    Processing fee 5%

Order Minimums

First order: $500
Re-Order Minimum: $250.00

Wholesale orders will not be placed without minimum met.

Pricing

All pricing shown in US dollars. 

Additional Discounts

There are no additional discounts on wholesale orders. No discount codes may be used. 

Payment Terms

All orders must be paid upfront prior to processing and shipment.

Shipping

All orders are shipped from Round Rock, Texas, unless prior local pickup arrangements have been made. 

All items are shipped USPS or UPS Tracked Package based on weight and are sent Monday through Friday, with exception of public holidays.

We do not ship internationally.

PICKUP / DROP OFF

For businesses in the Austin Metroplex, pickup and drop off options are now available. Drop off options will be subject to my availability. Please inquire prior to ordering.

Fulfillment

Once payment has been received, orders take between 1-4 weeks to fulfill you will receive notification of an approximate fulfill time when order processing has began.

Selling on Third Party Sites / Personal Purchases

To remain a reseller, the buyer must sell direct to consumer through a physical shop with or without a website and owned & operated by the buyer and their company.

Reselling my goods in the following ways is prohibited and may result in the refusal of accepting future orders:

  • Selling on third-party sites (Amazon, Etsy, Ebay, Daily Deal Sites, etc.)

  • Drop-shipping sites (Buy.com, Overstock.com, etc.)

  • Classified sites (Craigslist, Facebook Marketplace, etc.)

  • Selling in bulk to B2B accounts, or other wholesalers

  • Purchasing items for personal use.

If you wish to purchase my goods for promotional purposes, please email me with full details at info@moonheartapothecary.com.

Returns & Exchanges

Due to the nature of small businesses, we do NOT accept returns or exchanges unless the items arrived damaged. However, please contact me right away if you’re unhappy with your order. A restocking fee may apply.

Damaged Items

All items are quality checked before they are shipped. Please inspect all shipments immediately upon arrival and contact me within 5 days of receiving the order to discuss any potential issues. Returns, exchanges, or refunds on damaged items will not be considered beyond this timeframe.

Display

Cases, racks, and product info signs are not provided.

Terms

Retailers agree to abide by wholesale terms outlined here. I reserve the right to refuse orders or terminate approved accounts that are not in compliance.